Privacy policy

Privacy Policy

Last updated: March 16, 2026

Ash designs store operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.

1. Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact details: Name, billing/shipping address, phone number, and email.
  • Financial information: Payment card details and transaction details.
  • Account information: Username, password, and preferences.
  • Transaction information: Items you view, add to cart, purchase, or refuse at delivery.
  • Device & Usage information: IP address, browser type, and how you navigate the Services.

2. How We Use Your Personal Information

  • Provide & Improve Services: To process payments, fulfill orders, manage your account, arrange shipping, and facilitate our Inspection Upon Delivery policy.
  • Marketing: To send promotional communications and show online advertisements.
  • Security & Fraud Prevention: To authenticate your account and protect against fraudulent or illegal activity.
  • Communication: To provide customer support and respond to your inquiries.

3. How We Disclose Personal Information

We may share your information with third parties for legitimate purposes, including:

  • Service Providers: Like Shopify (who hosts our store), payment processors, and shipping partners.
  • Business Partners: For marketing and advertising purposes.
  • Legal Reasons: To comply with applicable laws, respond to legal requests, or protect our rights.

4. Security, Retention, and Children's Data

We implement security measures to protect your data, though no system is perfectly secure. We retain your information as long as necessary to provide our Services and comply with legal obligations. Our Services are not intended for children, and we do not knowingly collect personal information from minors.

5. Your Rights and Choices

Depending on your location, you may have the right to access, delete, or correct your personal information. You can also opt-out of promotional emails at any time. To exercise these rights, please contact us using the information below. To learn more about how Shopify handles data, visit their Privacy Policy.

6. Contact Us

If you have any questions, complaints, or want to exercise your privacy rights, please contact us:

Ash designs store

Cairo, Egypt

Email: ayaa.sherif.emam@gmail.com

Message Us on Messenger